Visiting a general practice (GP) for the first time can feel like stepping into uncharted territory. Whether you’re new to Australia, switching clinics, or simply haven’t needed to see a doctor in a while, it’s natural to feel a little uncertain about what to expect. But don’t worry—this guide will walk you through everything you need to know about your first visit to a general practice, from booking your appointment to walking out the door feeling confident and cared for.
Why Your First Visit to a General Practice Matters
Your first visit to a GP is more than just a routine check-up. It’s an opportunity to establish a relationship with a healthcare professional who will play a key role in managing your health. According to the Australian Institute of Health and Welfare (AIHW), 85% of Australians visit a GP at least once a year, making general practices the backbone of the country’s healthcare system.
For many, this first visit sets the tone for future interactions with the healthcare system. It’s a chance to discuss your medical history, address any immediate concerns, and create a foundation for ongoing care.
Booking Your Appointment: The First Step
Before you even step into the clinic, you’ll need to book an appointment. Most general practices in Australia offer multiple ways to do this:
- Online booking systems: Many clinics now have user-friendly websites or apps where you can schedule your visit.
- Phone bookings: If you prefer speaking to someone, calling the clinic is a reliable option.
- Walk-ins: Some practices accept walk-in patients, but it’s always best to call ahead to avoid long waits.
When booking, let the receptionist know it’s your first visit to a general practice. This helps them allocate enough time for your appointment and prepare any necessary paperwork.
Pro tip: If you’re eligible for Medicare, bring your Medicare card to avoid out-of-pocket costs. For non-Medicare patients, check the clinic’s fees beforehand to avoid surprises.

What to Bring to Your First Visit
Preparation is key to making your first visit smooth and stress-free. Here’s a checklist of what to bring:
- Identification: A driver’s licence, passport, or other photo ID.
- Medicare card: If you’re eligible, this will cover most or all of your consultation fees.
- Health records: Any previous medical records, test results, or prescriptions.
- List of medications: Include dosages and frequencies.
- Questions or concerns: Jot down any symptoms or health issues you want to discuss.
Having these items on hand will help your GP get a clear picture of your health and provide the best possible care.
Arriving at the Clinic: What to Expect
On the day of your appointment, aim to arrive 10-15 minutes early. This gives you time to complete any paperwork and settle in. Most clinics have a reception area where you’ll check in and provide your details.
If it’s your first visit to a general practice, you’ll likely be asked to fill out a new patient form. This typically includes:
- Personal details (name, address, contact information)
- Medical history (past illnesses, surgeries, allergies)
- Family medical history (conditions that run in your family)
- Lifestyle factors (smoking, alcohol consumption, exercise habits)
Don’t worry if you don’t know every detail—just provide as much information as you can.
Meeting Your GP: Building a Relationship
Once you’re called into the consultation room, you’ll meet your GP for the first time. This is your chance to start building a relationship with a healthcare professional who will support you in the long term.
During your first visit, your GP will likely:
- Review your medical history: They’ll ask questions about your health, lifestyle, and any symptoms you’re experiencing.
- Conduct a physical examination: Depending on your concerns, this might include checking your blood pressure, listening to your heart and lungs, or examining specific areas of your body.
- Discuss your health goals: Whether it’s managing a chronic condition, losing weight, or simply staying healthy, your GP will work with you to create a plan.
Remember, no question is too small or silly. If you’re unsure about something, ask!
Common Procedures During Your First Visit

While every visit is unique, there are a few common procedures you might encounter during your first visit to a general practice:
- Blood tests: These can help identify issues like high cholesterol, diabetes, or vitamin deficiencies.
- Vaccinations: If you’re due for any immunisations, your GP can administer them during your visit.
- Referrals: If you need to see a specialist, your GP can provide a referral.
According to a 2022 report by the Royal Australian College of General Practitioners (RACGP), 60% of GP visits involve some form of diagnostic testing or referral, highlighting the importance of these procedures in maintaining overall health.
How Long Will Your Appointment Take?
The length of your appointment can vary depending on your needs. A standard consultation usually lasts 10-15 minutes, but if it’s your first visit to a general practice, you might need a longer appointment (20-30 minutes) to cover everything.
If you have multiple concerns, let the receptionist know when booking so they can allocate enough time.
Costs and Medicare Rebates
In Australia, seeing a GP is usually affordable because of Medicare. If you have a Medicare card, a standard visit usually costs between $70 and $90, and you can get back about $40 to $50. This means you only have to pay the difference, which can vary depending on the clinic.
If you don’t have Medicare, expect to pay the full fee upfront. Some clinics offer bulk billing, where Medicare covers the entire cost, but this is becoming less common. To access general practice services you can search “GP centre near me” to find the closest or best ones.
Tips for Making the Most of Your First Visit
To ensure your first visit to a general practice is as productive as possible, keep these tips in mind:
- Be honest: Your GP is there to help, not judge. Share all relevant information, even if it feels uncomfortable.
- Ask questions: If you don’t understand something, ask for clarification.
- Take notes: It’s easy to forget details, so jot down important points during your consultation.
- Follow up: If your GP recommends further tests or treatments, schedule them promptly.
The Bigger Picture: Why Regular GP Visits Matter
Your first visit is just the beginning. Regular check-ups with your GP can help catch potential health issues early, manage chronic conditions, and keep you on track with your health goals.
Data from the AIHW shows that people who visit their GP regularly are 30% less likely to require hospitalisation for preventable conditions. So, while it might feel like just another appointment, your first visit to a general practice is an important step toward a healthier future.
Final Thoughts
Your first visit to a general practice doesn’t have to be daunting. With a little preparation and the right mindset, it can be a positive and empowering experience. Remember, your GP is there to support you, so don’t hesitate to ask questions or share your concerns.
Located right in the lively Southbank area of Melbourne, Capstone Health Centre is a modern, patient-friendly general practice that offers a wide range of healthcare services. With a team of experienced doctors and health professionals, Capstone provides everything from regular check-ups and managing chronic illnesses to mental health support and preventive care. Whether you’re a local resident, a busy professional, or new to the area, Capstone Health Centre is your trusted partner in maintaining and improving your health.
By taking this first step, you’re investing in your health and well-being—and that’s something to feel good about. So, what are you waiting for? Book that appointment, gather your documents, and get ready to take charge of your health. Your future self will thank you!